Job Title: Driver – Door-to-Door Shipping Service
Location: Birmingham
Job Type: [Full-time / Part-time / Permanent / Contract]
Application Deadline: [on going]
About the Role
We are seeking a reliable, professional, and customer-focused Driver to join our Door-to-Door Shipping Service team. You’ll play a key role in collecting parcels safely and efficiently from customers’ homes and businesses across the United Kingdom. This is a great opportunity for someone who enjoys being on the road and providing excellent customer service.
Key Responsibilities
- Collect parcels directly from customers’ doors according to daily routes.
- Ensure parcels are handled safely to prevent loss or damage.
- Provide friendly, professional customer service at every delivery.
- Communicate effectively with customers regarding delivery updates.
- Carry out basic vehicle checks and report maintenance issues promptly.
- Comply with UK traffic laws and company health & safety policies.
Requirements
- Full, clean UK driving licence (Category B or higher).
- Proven driving experience (multi-drop or courier experience preferred).
- Good knowledge of local routes and UK road regulations.
- Physically fit and able to lift parcels up to 25kg.
- Excellent time management and communication skills.
- Reliable, punctual, and customer-oriented.
Benefits
- Competitive hourly rate / salary + overtime pay.
- Company vehicle and fuel card provided (for business use).
- Paid holiday and pension scheme.
- Full training and uniform provided.
- Opportunity to grow within a fast-expanding logistics team.
How to Apply
Please send your CV and a short cover letter in person to our Birmingham office. Contact Mary for any enquiries on 0121 2366274
Join a trusted, growing company making a difference in international shipping - apply today!
Job Title: Customer Service Representative – Door-to-Door Shipping Service
Location: Birmingham
Job Type: [Full-time / Part-time / Permanent / Contract]
Application Deadline: [on going]
About the Role
We’re looking for an organised, friendly, and professional Customer Service Representative to join our growing Door-to-Door Shipping Service team. You will be the first point of contact for our customers, providing support with bookings, tracking deliveries, handling enquiries, and ensuring every customer enjoys a smooth and positive experience.
Key Responsibilities
- Handle incoming calls, emails, and messages from customers in a professional and courteous manner.
- Assist customers with booking collections and deliveries.
- Track parcels and provide accurate delivery updates.
- Resolve issues or complaints efficiently, maintaining a calm and helpful attitude.
- Liaise with drivers and the operations team to ensure timely deliveries and collections.
- Keep customer records and delivery information up to date.
- Support other administrative duties as required.
Requirements
- Previous experience in a customer service or logistics role (preferred).
- Excellent communication and problem-solving skills.
- Confident using computers and CRM / delivery management systems.
- Strong attention to detail and ability to multitask.
- Friendly, professional, and team-oriented attitude.
- Good knowledge of UK geography and shipping processes (advantageous).
Benefits
- Competitive salary and performance bonuses.
- 28 days paid holiday (including bank holidays).
- Pension scheme and staff discounts.
- Full training and on-going support.
- Opportunity to progress within a growing logistics business.
How to Apply
Please send your CV and a short cover letter in person to our Birmingham office. Contact Mary for any enquiries on 0121 2366274
Join a trusted, growing company making a difference in international shipping - apply today!
